PRIVACY POLICY

Our objective is to be as transparent as possible with our users and customers about the personal data we collect. Your privacy is important to us.

By reading this Privacy Policy, the user is informed about how The Other Side Studio collects, processes, and protects the personal data provided through the website https://theotherside-studio.com (hereinafter, the website) and any other data that may be provided to The Other Side Studio in the future by other means.

The User should read this Privacy Policy carefully, which has been written clearly and simply to facilitate its understanding, and to determine freely and voluntarily if they wish to provide their personal data to The Other Side Studio.

By filling out any form on the corporate website and clicking on the checkbox "I have read the privacy policy" or similar, the user expressly states that they have read this privacy policy where the data processing and purposes are indicated, among other information, thus fulfilling the obligation to inform imposed by the Data Protection regulations.

In cases where the corporate website requests consent for a specific purpose, by clicking on the “I Accept” checkbox or similar, the user gives their unequivocal and explicit consent for the data processing in question.

Who is responsible for processing your data?
- Identity: ALICIA STUART – NIF: 13*9**16F
- Address: C/ de l'Estany - 17465 Camallera (GIRONA)
- Telephone: 621149125
- Email: info@theotherside-studio.com

If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Authority, accessing the electronic headquarters of the Spanish Data Protection Agency: https://sedeagpd.gob.es/sede-electronica-web/vistas/infoSede/queSede.jsf

OBLIGATION TO PROVIDE DATA

- The data requested in the forms accessible from The Other Side Studio website and, in general, those requested by the company for the provision of the service/product sale, are generally mandatory (unless otherwise specified in the required field) to fulfill the established purposes. Therefore, if they are not provided or are not provided accurately, it may not be possible to properly address the requests.
- In the event that the interested party provides data of third parties, they declare to have the consent of these and undertake to transfer to the interested party, owner of said data, the information contained in this Privacy Policy, exempting The Other Side Studio from any responsibility in this regard.

SECURITY MEASURES

- Personal data will be processed in a lawful, fair, and transparent manner in relation to the data subject ("lawfulness, fairness, and transparency"); collected for specified, explicit, and legitimate purposes, and not further processed in a manner incompatible with those purposes; adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed, maintained in a form that permits identification of data subjects for no longer than necessary for the purposes of the personal data processing (respecting the limitation periods for responsibilities); processed in a manner that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organisational measures ("integrity and confidentiality").
- We follow strict criteria for selecting service providers with access to personal data, to comply with their data protection obligations, as well as formalising the corresponding data processing agreement (Art. 28 GDPR), which will impose, among others, the following obligations: applying appropriate technical and organisational measures; processing data following our instructions; and deleting or returning the data once the services are provided.

Processing of DATA collected via the WEBSITE

For what purpose do we process your personal data?
At The Other Side Studio, we process the information provided by interested persons in order to address their requests and, where appropriate, send them information about our products or services, as well as our newsletters.

No automated decisions will be made based on the provided data.

How long will we keep your data?
Data will be retained as long as the interested party does not request its deletion or while the commercial relationship lasts, always respecting the limitation periods for responsibilities.

**What is the legitimacy for processing your data?
- Consent of the interested party (by checking the selection box or checkbox): To address your request and, where appropriate, send you commercial communications, as well as our newsletters.

To whom will your data be communicated?
- Data will not be transferred to third parties, except under legal obligation.

Are data transfers to third countries planned?
- No data transfers to third countries are planned.

How did we obtain your data?
- The personal data we process at The Other Side Studio comes from the data subject.

Processing of CUSTOMER DATA

For what purpose do we process your personal data?
At The Other Side Studio, we process the information provided by interested persons for the main purpose of providing the requested services, as well as to carry out the administrative, accounting, and tax management derived from these services or product sales, and, where appropriate, to send commercial communications about our products and services.

No automated decisions will be made based on the provided data.

**How long will we keep your data?
Data will be retained as long as the interested party does not request its deletion, and if applicable, for the years necessary to comply with legal obligations.

What is the legitimacy for processing your data?
- Execution of a contract: To provide the requested services.
- Legal obligation: To carry out the administrative, accounting, and tax management of the requested services.
Legitimate interest of the controller: To send commercial communications about our products and services.

To whom will your data be communicated?
- Data will be communicated to the following recipients:
  - Tax Agency, for the purpose of complying with legal obligations. (Legal requirement).
  - Financial entities, for the purpose of issuing the corresponding receipts, where applicable. (Contractual requirement).

Are data transfers to third countries planned?
- No data transfers to third countries are planned.

How did we obtain your data?
- The personal data we process at The Other Side Studio comes from the data subject or their legal representative.
- The categories of data processed are:
  - Identifying data
  - Postal and email addresses
  - Commercial information
  - Banking information, where applicable

Processing of DATA for ADVERTISING

For what purpose do we process your personal data?
At The Other Side Studio, we process the information provided by interested persons to manage the sending of commercial communications about our products and/or services through electronic means (email, WhatsApp, SMS...).

No automated decisions will be made based on the provided data.

How long will we keep your data?
Data will be retained from the moment the user gives their consent until they withdraw it.

What is the legitimacy for processing your data?
- Consent of the interested party (by signing the consent form, checking or ticking the selection box or checkbox, or any other valid means of obtaining consent): For sending commercial communications.

To whom will your data be communicated?
- Advertising sending platforms via electronic means, to ensure delivery with guarantees and obtain statistical data.

Are data transfers to third countries planned?
- No data transfers to third countries are planned.

How did we obtain your data?
- The personal data we process at The Other Side Studio comes from the data subject.
- The categories of data processed are:
  - Identifying data and postal and email addresses
  - Commercial information

RIGHTS OF THE DATA SUBJECT

What are your rights when you provide us with your data?
- Anyone has the right to obtain confirmation about whether The Other Side Studio is processing personal data concerning them or not.
- Interested persons have the right to access (Art. 15 GDPR) their personal data, as well as to request the rectification (Art. 16 GDPR) of inaccurate data or, where appropriate, request its deletion (Art. 17 GDPR) when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- In certain circumstances, data subjects may request the limitation (Art. 18 GDPR) of the processing of their data, in which case we will only keep it for the exercise or defense of claims.
- In certain circumstances and for reasons related to their particular situation, data subjects may object (Art. 21 GDPR) to the processing of their data. In this case, The Other Side Studio will stop processing the data, except for legitimate compelling reasons or the exercise or defense of possible claims.
- They will also have the right to request the portability (Art. 20 GDPR) of their personal data. This means they have the right to receive the personal data they have provided to us in a structured, commonly used, and machine-readable format, to be able to transmit it to another entity directly, whenever technically possible.
- If they have given their consent for a specific purpose, they have the right to withdraw their consent (Art. 7 GDPR) at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.
- They may exercise their rights by contacting the controller in person, by postal mail, or by email to the controller's email address, sending the request. Forms for exercising rights can be found on the Spanish Data Protection Agency's website: https://www.aepd.es/reglamento/derechos/index.html
#section1